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  • 😄Welcome
  • 🏁GETTING STARTED
    • 🆕Beginner Guide
    • 💡Platform FAQ
    • 🪙Output & Payout
  • ⛏️Mining Tutorial
    • 📖Overview
    • 🤖Quai - Linux
    • 🤖Quai - HiveOS
    • 🤖Autonomys - Linux
      • Introduction
      • 💡Recommended Software and Hardware Configuration
      • 😉Best Practices
      • Appendix
      • 👨‍🔧Piece Conversion Tool
      • ✔️Piece Verification Tool
      • ⚡Fast Node Data Download
    • 🤖Aleo - Linux
    • 🤖Aleo - HiveOS
  • ❓Quai Section
    • 🖥️Mining Machine Q&A
    • 🔍Project Q&A
  • ❓Autonomys Section
    • 🖥️Mining Machine Q&A
    • 🔍Project Q&A
    • 💰Token Supply & Distribution
  • ❓Aleo Section
    • 🖥️Mining Machine Q&A
    • ⚡Power Q&A
    • ⚙️Mining Configuration Q&A
    • 🔍Project Q&A
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  1. GETTING STARTED

Platform FAQ

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Last updated 5 months ago

Q: What projects does Oula currently support?

A: Currently, Aleo and Autonomys projects are live. For updates on other projects, please follow our Twitter, official website, and community announcements.


Q: How do I set up two-factor authentication (2FA)?

A: Please complete email verification during registration and add Google Authenticator.


Q: What should I do if I lose my 2FA device and can't log in?

A: Please contact customer support for verification and reset the Google Authenticator key.


Q: How can I contact customer support?


Q: Does Oula offer Aleo hosting service?


Q: What is the difference between local power and effective power?

A: Local power and effective power may exhibit differences:

Local power: The power committed by the miner over a recent period. Effective power: The power committed by the miner that has been successfully verified by the server over a recent period.

Theoretically, these two power values should align. However, factors such as network stability, local operational integrity, and the performance of the graphics card during the commitment process can lead to power loss.

For instance, if your local power is 1M/s and you experience a loss of 20K/s due to various circumstances, your effective power would amount to 980K/s.

A: Please use to reach our customer support.

A: Kindly contact Oula for more information or email us at contacts@oula.network.

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